Process Improvement Consultant- 82107

Req #
2025-10306
Department
Quality & Patient Experience- 82100
Job Type
Full Time (80 hours per pay period)
Budgeted Hours Per Pay Period
80
Shift
Days
Overtime Code
Exempt
Shift Duration
8 hours
Classification
Exempt

POSITION SUMMARY

Relocation Assistance available up to $15,000

 

Pay range: $88,296.00 to $128,897.60

 

The Process Improvement Consultant utilizes improvement methodologies to design, lead, and implement initiatives that are strategically aligned with organization goals and promote quality, safety, and value.   Responsibilities include continuous process improvement, project management, integrating evidence-based guidelines into practice, education, and consultation.  This position promotes a culture of safety and is critical to ensuring Tuality Healthcare is a transformative, highly reliable organization with an uncompromising focus on quality and outcomes.

 

Facilitation/Project Management (50%)

  • Designs and leads improvement initiatives using process improvement methodologies
  • Manages process improvement projects and facilitates Kaizen events.
  • Drives improvements to positively achieve key performance improvement indicators relative to safety, quality, cost, productivity, throughput, and cycle times.
  • Promotes and models change management tools and approaches.
  • Establishes plans and procedures including standard work and daily management systems to assure that improvements are realized and sustained

 

Consultation/Coaching (25%)

  • Serves as an expert consultant and advisor in process improvement methodologies.
  • Assists departments and other staff in the organization in the use of project management, process improvement, and change management tools and expertise.
  • Determines the appropriate improvement model to use for identified performance improvement projects.
  • Helps build internal capability by coaching others to conduct their own assessments and improvement events.
  • Recommends specific monitoring activities and daily management to assure improvement sustainability and control.
  • As needed, serves as expert advisor and trainer in specific process improvement software tools

Education (20%)

  • Provides Lean/Process Improvement training to staff and clinicians.
  • Helps drive the development of internal capability and spread.
  • Identifies specific needs for self development and implements plans to achieve professional growth to remain expert in the concepts and processes of quality and performance improvement.
  • Attends, participates, and leads professional meetings and committees; remains current in new trends and innovations

Reporting (5%)

  • Prepares and presents reports and presentations for teams, leadership, and committees

JOB SPECIFICATIONS

Education:

  • Required:
    • Bachelor's Degree in Engineering, Healthcare, Informatics, or related field
  • Preferred:
    • Master’s degree

Experience:

  • Required:
    • Minimum three (3) years experience in process improvement or process engineering
  • Preferred:
    • Process improvement or process engineering experience in a healthcare setting

Licenses, Certifications and/or Registrations:

  • Required:
    • Lean Training
    • Basic Life Support (BLS) preferred at hire and required within 90 days
  • Preferred:
    • Six Sigma Black Belt Certification
    • Project Management Professional (PMP)
    • Certified Change Management Professional (CCMP)
    • Certified Professional in Healthcare Quality  (CPHQ)

Job Related Knowledge, Skills and Abilities:

  • Required:
    • Ability to process and handle confidential information with discretion
    • Ability to adapt to change quickly and positively
    • Ability to lead and facilitate effective teams
    • Ability to support multiple initiatives and balance priorities
    • Detail-oriented
    • Flexible, positive, and clear written and verbal communication skills
    • Superior organization and time management skills
    • Self-motivated and able to work autonomously
    • Strong project management and critical thinking/analytical skills
    • Proficiency in Microsoft Office applications
  • Preferred:
    • Knowledge of legal, quality and regulatory requirements (TJC, IHI, CMS, NAHQ, NCQA)
    • Understanding of root cause analysis principles

 

 

 

Additional Posting Information

Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.

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