Clinical Assistant

Position Summary – 

The Clinical Assistant performs basic clerical and clinical tasks to support the Medical Assistant such as chart review and prep and performing and recording vital signs on patients in the exam room. Train alongside the Medical Assistant to develop skills and competencies to expand tasks performed. Support the Medical Providers and Care Teams to provide high quality patient care.

KEY RESPONSIBILITIES – 

Performed majority of the time:

·         Review of charts, Epic work queues, Epic in basket messaging, emails, answer phones.

·         Checks in patients to include gathering patient information, entering into computer, handles insurance information and collects co-pays appropriately.

·         Schedules patient appointments using EMR and within provider guidelines.

·         Checks out patients to include addressing any additional patient concerns or needs. 

·         Obtains prior medical records and studies if appropriate.

·         Responds to correspondence as appropriate, by telephone and/or in writing.

·         Keeps exam rooms orderly and clean between patients.

·         Room patients, collect and document vital signs, support medical assistant in the visit.

·         Promotes accident prevention and reports potential hazards to maintain a safe environment.

·         Train for clinical competency for expansion of tasks performed.

Performed occasionally but critical to successful performance of the job:

·         Attends monthly staff meeting.

·         Reads insurance updates.

·         Performs special projects and other related duties, as assigned.

Decision making and budget responsibilities (e.g. impact limited to the employee, entire unit or organization-wide):

·         N/A

Assigned direct reports (not limited to the ones listed):

·         N/A

JOB SPECIFICATIONS

Education:

Required

·         High school graduate or GED.

Preferred

·         N/A

Experience:

Required

·         N/A

Preferred

·         Prior experience in a clinical/healthcare setting in any capacity.

Licenses, Certifications and/or Registrations:

Required

·         Current Healthcare provider BLS certification or within 90 days of hire.

Preferred

·         N/A

Job Related Skills, Abilities and Behaviors:

Required

·         Demonstrates excellent customer service skills.

·         Demonstrates good organization skills and ability to multitask with frequent interruptions.

·         Basic computer skills including word processing.

·         Ability to learn electronic medical record.

·         Ability to learn additional clinical tasks.

Preferred

·         Bilingual skills a plus.