At Tuality Healthcare, an OHSU Partner, it's an honor and a privilege to serve those near us. That's why since our beginnings in 1918, and as we expand our strong network of services through our clinical affiliation with OHSU, we continue to be committed to providing the best health care possible and a valued community partner. Watch what happens when we combine our deep understanding of the community’s health needs with OHSU’s leadership in healthcare innovation.
Tuality’s many awards showcase our position as one of the Portland metro area’s premier health care providers, including 3rd Healthiest Employer in Oregon from The Portland Business Journal, Tuality’s 5th straight Gold Plus from the American Heart Association, and #1 Nationwide Best Hospital IT Department to work for according to Healthcare IT News.
Here at Tuality our employees care about making a difference. In fact, they care so much that in our most recent employee satisfaction survey we had an 80% participation rate! Tuality is truly unique because of the relationships we build and as individuals we are seen and heard. Come be part of our team, and let your voice be heard!
Assesses the retail customer's needs for rental or sale of home medical equipment and supplies. Obtains and processes related paperwork pertaining to sales and rentals of equipment.
a. Education: High school or GED graduate preferred.
b. Business or clerical courses or equivalent experience preferred.
c. Knowledge of durable medical equipment and supplies preferred.
d. Experience in retail sales preferred.
e. Medical terminology preferred.
f. Experience with computer keyboard, typing skills and software required.
g. Uses effective communication skills taking into consideration body language, filters, listening, paraphrasing and questions with customers of diverse ethnic and cultural backgrounds.
h. Excellent customer service skills required.
i. Knowledge of insurances, especially Medicare and managed care, preferred.
j. Provides care appropriate to the age of clients served on the job.
k. Ability to multi task and effectively deal with multiple interruptions
l. Works in a variety of settings; must demonstrate ability to work with diverse cultures.
m. Professional appearance makes a good first impression.
PHYSICAL REQUIREMENTS AND PHYSICAL HAZARDS:
Percentage of Time Spent:
% of time
Lifting / Carrying
See Job Analysis.