Responsible for all front office tasks in the office including but not limited to the following: Greets and checks patients in and out. Answers telephone and handles each call accordingly. Enters information into computer. Handles insurance referrals and billing problems. Schedules new and established patient appointments on computerized scheduling system.
a. Demonstrates proper appearance and personal conduct for the employee’s particular job.
b. Uses effective communication skills taking into consideration body language, filters, listening, paraphrasing, questions with customers of diverse ethnic and cultural backgrounds.
c. Education: High school graduate or GED preferred
d. License: Current BLS certification preferred
e. Bilingual: Spanish and English preferred.
f. Demonstrates telephone skills and interpersonal communication abilities.
g. Demonstrates grammar, spelling and mathematic abilities.
h. Demonstrates good customer service skills.
i. Demonstrates organization skills.
j. Possesses knowledge of medical terminology.
At Tuality Healthcare, an OHSU Partner, it's an honor and a privilege to serve those near us. That's why since our beginnings in 1918, and as we expand our strong network of services through our clinical affiliation with OHSU, we continue to be committed to providing the best health care possible and a valued community partner. Our affiliation with OHSU brings the advanced medical resources of Oregon’s only academic health center, which allows local providers to receive guidance from some of the country’s top specialists and pass that expertise on to Tuality patients where they can be cared for in their community.
Tuality’s many awards showcase our position as one of the Portland metro area’s premier healthcare providers, including 5th straight year in Top 10 Healthiest Employers in Oregon from The Portland Business Journal, Tuality’s 6th straight Gold Plus Award from the American Heart Association, and 2016 #1 Nationwide Best Hospital IT Department to work for according to Healthcare IT News.
Here at Tuality our employees care about making a difference. In fact, they care so much that in our most recent employee satisfaction survey we had an 80% participation rate! Tuality is truly unique because of the relationships we build and as individuals we are seen and heard. Come be part of our team, and let your voice be heard!