Under the supervision of the Learning and Organizational Development Manager, provides departmental support for the Tuality Health Education Center (THEC), Clinical Education. Maintains room and class registration software; completes class registration and room scheduling processes and paperwork; serves as front line in customer service (phone, voicemail, walk-ins) for department and visitors; provide audio-visual (AV) support and daily facility set-ups according to need; collects and maintains statistical information for department, and organizes activities and department projects (including oversight of volunteers). Acts as a resource in collaboration with the Learning and Organizational Development Manager, and serves as the department liaison regarding the day to day operation of THEC and utilization of THEC kitchen.
a) Education: Bachelor’s Degree preferred in applicable business field.
b) License: BLS certification and Food Handlers permit required within first 90 days.
c) Minimum of three years clerical/office/ bookkeeping experience required.
d) Excellent telephone and interpersonal communication and customer service skills.
e) Proficient in MS Office (Word, Excel including basic graphing functions, Access, and PowerPoint).
f) Experience using database software and management.
g) Ability to accurately type 50 WPM using proficient grammar, writing and spelling.
h) Ability to use critical thinking and solution based approach to creative problem solving.
i) Ability to work both independently as well as a function as a contributing, cooperative member of team.
j) Works independently, initiating tasks, prioritizing and balancing work load in fast pace, interruptive atmosphere.
k) Must be willing to work flexible hours, including minimal Saturday and evening when additional coverage is needed.
l) Proper professional dress attire required.
m) Bilingual English/Spanish skills preferred.
At Tuality Healthcare, an OHSU Partner, it's an honor and a privilege to serve those near us. That's why since our beginnings in 1918, and as we expand our strong network of services through our clinical affiliation with OHSU, we continue to be committed to providing the best health care possible and a valued community partner. Our affiliation with OHSU brings the advanced medical resources of Oregon’s only academic health center, which allows local providers to receive guidance from some of the country’s top specialists and pass that expertise on to Tuality patients where they can be cared for in their community.
Tuality’s many awards showcase our position as one of the Portland metro area’s premier healthcare providers, including 5th straight year in Top 10 Healthiest Employers in Oregon from The Portland Business Journal, Tuality’s 6th straight Gold Plus Award from the American Heart Association, and 2016 #1 Nationwide Best Hospital IT Department to work for according to Healthcare IT News.
Here at Tuality our employees care about making a difference. In fact, they care so much that in our most recent employee satisfaction survey we had an 80% participation rate! Tuality is truly unique because of the relationships we build and as individuals we are seen and heard. Come be part of our team, and let your voice be heard!