• Customer Service - Durable Medical Equipment (DME) | Portland Location

    Department
    TMES Hillsboro Store-00791
    Req #
    2018-5013
    Job Type
    Full Time (80 hours per pay period)
    Job Locations
    US-OR-Portland
    Shift
    Days
    # of Openings
    1
    Classification
    Non-Exempt
    Budgeted Hours Per Pay Period
    80
  • Summary of Duties

    Assesses customer's needs for rental or sale of home medical equipment and supplies.  Obtains and processes all related paperwork pertaining to sales and rentals of equipment.

    Hiring Competencies

    For more information about this position contact:
    Linnea Cornish
    Talent Acquisition Partner
    linnea.cornish@tuality.org

    503-681-1792

     

    a)      Education:  High school diploma or GED preferred, plus two years of business or clerical courses or equivalent in experience required.

    b)      License:  Board Orthotic Certification not required, but is a plus.

    c)      Knowledge of durable medical equipment and supplies and its applications with two years of hands-on experience preferred.

    d)      Knowledge of insurances, especially Medicare required.

    e)      Medical terminology required.

    f)       Experience with rehab equipment evaluations preferred.

    g)      Excellent customer service skills required.

    h)      Uses effective communication skills taking into consideration body language, filters, listening, paraphrasing and questions with customers of diverse ethnic and cultural backgrounds.

    i)       Problem solving, assessment, evaluation and planning skills required.

    j)       Provides care appropriate to the age of clients served on the job.

    k)      Ability to multi task and effectively deal with multiple interruptions.

    l)       Works in a variety of settings; must demonstrate ability to work with diverse cultures.

    m)     Professional appearance makes a good first impression.

     

    Overview

    When it comes to community, everyone has a part to play. For us, it's an honor and a duty to help those near us receive the best medical care possible. That's why, since our beginnings in 1918, we've worked hard to provide quality, convenient care for our patients. Throughout our growth and expansion, we have become a strong community-governed, not for profit, healthcare system. We take pride in our excellent quality of work and all of our services provided, creating an atmosphere that benefits our staff and patients alike.

     

    At Tuality Healthcare we recognize that the foundation for providing excellent care begins with recruiting exceptional candidates and cultivating the talents of our current employees.

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