Visits patients who are unable to place orders or have failed to do so in order to assist them with meal selections. Communicates to nursing. Covers Nutrition Assistant breaks and competently takes patient meal orders over the telephone and enters the requests into the computer system, always making sure the items requested are allowed on the diet prescribed by the physician. Works efficiently and effectively in a fast-paced, healthcare environment.
a) Education: High school diploma or GED equivalent preferred.
b) License: Required to obtain food service handler’s card 2 weeks of employment date.
c) One year experience in the department or one year previous experience in a healthcare setting preferred.
d) Must be able to read and write conversational English. “Conversational” Spanish helpful.
e) Excellent interpersonal patient and customer skills required.
f) Accurate paperwork project completion skills.
g) Able to work in a team oriented department with minimal supervision.
h) Personal appearance makes a good first impression.
i) Uses effective communication skills.
j) Demonstrates ability in dealing with items of confidentiality.
k) Demonstrates thorough knowledge of therapeutic diets.
l) Excellent telephone customer service skills required.
m) Demonstrates ability to deal with multiple demands in a fast-paced work environment.
n) Bilingual skills a plus.
At Tuality Healthcare, an OHSU Partner, it's an honor and a privilege to serve those near us. That's why since our beginnings in 1918, and as we expand our strong network of services through our clinical affiliation with OHSU, we continue to be committed to providing the best health care possible and a valued community partner. Our affiliation with OHSU brings the advanced medical resources of Oregon’s only academic health center, which allows local providers to receive guidance from some of the country’s top specialists and pass that expertise on to Tuality patients where they can be cared for in their community.
Tuality’s many awards showcase our position as one of the Portland metro area’s premier healthcare providers, including 5th straight year in Top 10 Healthiest Employers in Oregon from The Portland Business Journal, Tuality’s 6th straight Gold Plus Award from the American Heart Association, and 2016 #1 Nationwide Best Hospital IT Department to work for according to Healthcare IT News.
Here at Tuality our employees care about making a difference. In fact, they care so much that in our most recent employee satisfaction survey we had an 80% participation rate! Tuality is truly unique because of the relationships we build and as individuals we are seen and heard. Come be part of our team, and let your voice be heard!